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Coronavirus (COVID-19) Updates

Last Updated Friday, October 22nd, 4:29pm

This page has government and non-government resources for New Yorkers impacted by the COVID-19 pandemic.

City agency Service Updates


Get a COVID-19 vaccine

  • Available for free to anyone age 12 and older.
  • You can get vaccinated at your home. Complete the interest form and a vaccine provider will call back to make an appointment.
  • 9/27/2021 Update: Booster shots are now available at City-run sites for people who received two doses of the Pfizer vaccine six months ago. The booster shot is intended to help many people boost their immunity from the initial vaccination series, which may have decreased over time. You can get a booster shot if you are:
    • Age 65 or older
    • Age 18 to 64 and
      • have an underlying medical condition
      • have a higher risk of COVID-19 exposure due to your job (for example, health care workers) or where you live or frequently visit (for example, a homeless shelter)
      • you live in a nursing home or other long-term care facility
    • More on eligibility criteria:


Locations for COVID-19 testing

  • Find a testing site near you. You may have to pay for testing depending on the site.
  • You can also call 212-COVID19 (212-268-4319) for information about testing, medical advice, quarantining, mental health support, and more.


Low-cost health insurance from New York State

  • You can enroll in health insurance through December 31, 2021 during the open enrollment period.
  • GetCoveredNYC is a free service that helps you enroll in health insurance.
  • Every New Yorker can get health insurance regardless of immigration status. There are counselors to help you choose a plan.


Get low cost or free healthcare from NYC Care

  • NYC Care is a health care program that gives you access to a doctor and medical services at little or no cost.
  • You can get health care regardless of your immigration status or ability to pay.


Free Mental Health Support

  • You can get mental health help regardless of insurance coverage or immigration status.
  • You may also contact NYC Well, a confidential 24/7 helpline staffed by trained counselors. You can get counseling and referrals to care in over 200 languages.


Hurricane Ida Resources from the City of New York

  • The City has created a list of resources for those who were affected by Hurricane Idea. 
  • Aid is available from FEMA to help you pay for storm damages.
  • If you are not eligible for FEMA assistance, you can still get help. Some organizations are providing financial assistance from September 27 – November 26.
    • Call the ONA hotline at 800-566-7636 to apply. 
    • Available Monday–Friday 9 am to 8 pm. 
    • Help is available in over 200 languages.
    • You can also visit an organization near you to apply. You can get essentials like food, clothing, or temporary housing.



Unemployment insurance

  • You may be eligible for weekly payments if you lose your job.


Federal Economic Impact Payments (stimulus payment)

  • The federal government sent three rounds of stimulus checks to adults and families with social security numbers (SSN).
  • You don’t need a permanent address, bank account, or job to be eligible.


Child Tax Credit payments for 2021

  • The Child Tax Credit gives money to families who are raising children. If you have children with a Social Security Number, you could get:
    • $3600 per child under 6 years old
    • $3000 per child under 18 years old


Grants for Small Businesses

  • The New York State COVID-19 Pandemic Small Business Recovery Grant Program gives assistance to eligible small businesses and other organizations that experienced economic hardship due to the COVID-19 pandemic.  


Up to $9,000 per funeral related to COVID-19

  • You can get money from FEMA to pay for funeral expenses related to COVID-19.
  • The person who died did not have to be a U.S. citizen, non-citizen national, or immigrant with satisfactory immigration status.


Burial Assistance

  • New Yorkers with low income may be eligible for financial help to pay for funeral expenses.
  • Assistance includes a burial allowance up to $1,700 and burial costs up to $3,400.
  • You can apply up to 120 days from the date of the individual‘s death.
  • All applications will be reviewed regardless of immigration status.


Get an emergency cash grant from HRA

  • You may be eligible for an emergency cash grant to:
    • pay back rent to avoid eviction
    • pay bills to maintain or restore utility service(s)
    • pay for moving expenses, security deposit vouchers, broker’s fees, or temporary storage for furniture and personal belongings


Relief for Federal Student Loan Borrowers


Free Financial Counseling

  • If you are experiencing sudden changes to your household budget or income due to COVID-19, counselors from NYC Financial Empowerment Centers can help you:
    • Manage your money and set up a spending plan
    • Contact creditors about existing loans, including student loans
    • Draft letters to creditors to lower payments or temporarily suspend payments due to hardship


City Cleanup Corps is hiring

  • The City Cleanup Corps (NYC CCC) is hiring 10,000 New Yorkers to help beautify the city.
  • Workers will wipe away graffiti, powerwash sidewalks, create community murals, tend to community gardens, beautify public spaces, and work with community organizations to clean their neighborhoods.


Paid Safe and Sick Leave Updates

  • NYC employees have legal rights to paid and unpaid leave, including new rights provided by State and Federal laws related to COVID-19.
  • You can take unpaid and paid leave to care for yourself or family members impacted by COVID-19.


Find job services and resources on WorkingNYC

  • Browse free job and adult education programs and learn about eligibility criteria and how to apply for programs.


Learn new skills through the SUNY Online Training Center

  • Take a wide range of short and free online skill-building programs that will prepare you for a new job.
  • If you successfully complete a certificate and have a high school diploma, you’ll be eligible for automatic enrollment to any SUNY community college or SUNY Empire to continue to an associate or bachelor’s degree.


Access nearly 4,000 free training courses through Coursera

  • Grow or learn new skills in data science, business, and technology.
  • Request a free account through the NYS Department of Labor.


Apply for free training programs through NYC Small Business Services

  • Programs are available for jobs in technical, transportation, and healthcare fields.
  • To be eligible, you must be a NYC resident, be above 18 years old, be legally able to work in the US, and meet selective service requirements.


Food pantries and soup kitchens near you

  • Find your nearest food pantry or food distribution location.


SNAP (food stamps)

  • You may be eligible for SNAP benefits to help pay for groceries.
  • You will receive a debit card with funds that you can use at many grocery stores including some online stores and farmer’s markets.
  • You can check your SNAP balance on your phone with the Fresh EBT app (not government operated).


Reserve a spot at your local food pantry with Plentiful

  • Plentiful is an app that lets you reserve a spot in line at a participating food pantry near you. Use it to save time on your next visit.


Groceries from NeON Nutrition Kitchens

  • Visit a NeON Nutrition Kitchen to get free, nutritious groceries! There is a Nutrition Kitchen in each borough.


Get free fruits and vegetables from CityHarvest

  • CityHarvest’s Mobile Markets provides fresh produce in the 5 boroughs.


Emergency Rental Assistance Program

  • The Emergency Rental Assistance Program (ERAP) helps renters with late rent and utility bills. It also provides protection from certain types of eviction and rent increases.
  • Assistance may cover:
    • Up to 12 months of late rent
    • Up to 3 months of future rent if your household will spend 30 percent or more of gross monthly income to pay for rent
    • Up to 12 months of late electric or gas utility bills


Current Eviction Protections

  • As of September 1, 2021, tenants can generally prevent eviction until at least January 15, 2022 if they’re experiencing financial challenges or for whom moving would pose a health risk. To prevent eviction:
    1. Sign and give a Hardship Declaration to your landlord, their representative, or to your local Housing Court. You can do this no matter if an eviction case was filed against you. If you’ve already submitted a Hardship Declaration, you don’t need to submit a new one.
      You can use to submit a hardship declaration as well.
    2. If your landlord challenges your claim of hardship, there will be a court proceeding. Tenants in NYC have the right to free legal counsel for this court proceeding—call 311 and ask for the Tenant Helpline. 
    3. If the court finds your hardship claim to be valid, your eviction case will be postponed until at least Jan. 15, 2022. Otherwise, your landlord’s case can move forward and possibly end in your eviction.
  • Tenants who file hardship declarations may still be evicted if they violate their lease by intentionally causing significant property damage or by creating a nuisance to other tenants in the building. 
  • Additional protections for NYC tenants still remain in effect:
    • If you apply for the Emergency Rental Assistance Program (ERAP), you’ll have your eviction case stayed (paused) until your application is reviewed by the Office of Temporary and Disability Assistance (OTDA) of New York.
    • Tenants who can prove that they had financial hardship between March 7, 2020 and January 15, 2022 may have a defense in court to eviction for non-payment of rent owed during that period, under the NYS Tenant Safe Harbor Act.
    • For more information on how to access free legal services for tenants in NYC, call 311 and ask for the Tenant Helpline, or visit HRA’s Office of Civil Justice online at


Get assistance if you are at risk of becoming homeless

  • Homebase can help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. You may be eligible for Homebase services if you:
    • Are at imminent risk of entering the New York City shelter system
    • Are low-income
    • Want to remain stably housed in your community


Free Affordable Housing Application Assistance

  • Ready to Rent, offered by the NYC Housing Preservation & Development, helps New Yorkers prepare to apply for affordable housing.
  • Get free financial counseling and assistance with affordable housing applications.


Address problems with your landlord using JustFix.NYC

  • provides tools to help you fight for a safe home.
  • You may use to send a letter to request repairs from your landlord.


Report housing search discrimination with Unlock NYC

  • Unlock NYC is a non-governmental tool that lets you learn about your rights and report landlords you believe are refusing housing vouchers to the NYC Human Rights Commission for potential intervention.


NYCHA Rent Hardship Program


Section 8

  • NYC Housing Preservation and Development (HPD) Section 8 voucher holders having trouble paying rent because of income loss should email


Help for survivors of gender-based and domestic violence

  • Survivors of sexual violence, human trafficking, stalking, and intimate partner and family violence can get free and confidential services at NYC Family Justice Centers (FJCs).
  • To get help with domestic violence, call 800-621-4673 for help from the NYC Domestic Violence and Sexual Assault Hotline. For the hearing impaired: TTY 866-604-5350.


Up to $50 discount per month for broadband internet service

  • The Emergency Broadband Benefit is now available on a first come, first served basis.
  • A one-time $100 discount for a laptop, desktop computer, or tablet is also available.


Up to $9.25 discount per month for telephone service

  • Lifeline is a federal program that offers a $9.25 monthly discount on phone or internet service to qualified low-income customers.


New York Public Library WiFi Hotspots

You can connect to free wifi from a public library near you:


Hotspot and tablet loan program

Public libraries may have tablets and hotspots, depending on inventory, available to loan to those with a library card and who meet requirements:


Find a LinkNYC WiFi Hotspot

  • You can connect to free Wi-Fi through a public LinkNYC kiosk.
  • To connect, select the ‘LinkNYC Free Wi-Fi’ network from your device’s Wi-Fi settings, and register with your email.


Search for a variety of classes and programs offered by non-profits

  • One Degree is a non-governmental website where you can search for educational opportunities in NYC.


“Public Charge” Is Blocked Nationwide

  • The federal government has blocked the Public Charge rule as of March 9, 2021.
  • All New Yorkers in need of medical care, food assistance, and other benefits and services should seek the help they need without fear.
  • Many health and social services—including COVID-19 testing, vaccinations, and care, food assistance, tenant protection, and free legal help—are available to New Yorkers no matter your immigration status or ability to pay.


ACCESS NYC Resources For All Immigrants

  • Get information for all government benefits, resources, and services hosted on ACCESS NYC.
  • Available to immigrants and does not include immigration status as an eligibility determination.


Get an IDNYC card

  • You can enroll for IDNYC, a free ID card from the city, if you are age 10 or above. Having an ID card allows you to apply for NYC government services and benefits.


Additional Resources for Immigrant Communities


View COVID-19 Resources for People with Disabilities

  • A list of city resources for food, social services, and more.


Get free financial counseling through EmpoweredNYC

  • Get help managing your SSI or SSDI benefits, tackle SSA overpayments, and transition to work.
  • EmpoweredNYC sessions will be conducted over the phone.


Citywide accessible dispatch program

  • Request a wheelchair accessible yellow and green taxi from anywhere in the five boroughs.


Get help from mutual aid groups

  • View a list of community resources and neighborhood groups from Mutual Aid NYC. Groups are not affiliated with the government.
  • Different types of help may be available depending on group resources including:
    • Supply and grocery delivery
    • Prescription assistance
    • Translation and interpretation
    • Social services assistance
    • Diapers
  • You can also call the Mutual Aid Hotline at 646-437-8080 to request help.


Find job and training opportunities from an organization near you

  • One Degree is a non-profit that shares info about local education and employment programs for youth and adults.


Justice-Involved New Yorkers

  • Call the ACS Office of Advocacy at 212-676-9421 for concerns related to child welfare and juvenile justice.
  • The Correctional Health Services (CHS) Point of Reentry and Transition Practices (PORT) can help with medical needs/concerns. Call 646-614-1000 or email for help with prescriptions for people recently released from jail.
  • Re-entry individuals are eligible for certain public benefits. For more information, see the Re-Entry Benefits FAQ from the Legal Aid Society, a non-profit or call their hotline 888-663-6880.


More resources from the City of New York

Last Updated Friday, October 22nd, 4:29pm

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