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New Monthly discount on internet service

Affordable Connectivity Program (ACP) | Federal Communications Commission (FCC)

1. How it Works

The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. You will need to sign up for a plan from a participating internet provider.

  • ACP is a new program that started on December 31, 2021. It replaced the Emergency Broadband Benefit (EBB) program which closed for application on December 30, 2021.
    • If you were enrolled in EBB, you will get the EBB’s $50 monthly discount until March 1, 2022. After that, you can transfer into the ACP to get a $30 discount. Your provider will notify you about transferring to the ACP.
  • ACP gives your household a monthly service discount for internet, plus one device discount.
    • Monthly service discount: up to $30 every month off an internet plan and equipment rentals.
    • Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).
  • A household is a person or group of people who live together and share money. Get more information on what counts as a household.
  • Your household may be eligible if one of these applies to someone in the household:
    • gets SNAP, Medicaid, WIC, or other benefits.
    • earns below a certain income.
    • goes to a school where they get free or reduced price lunch and breakfast. This includes all K-12 public schools in NYC.
  • You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.
  • You can get both ACP and Lifeline benefits.
    • Lifeline gives up up a $9.25 monthly discount on phone or internet service.
    • You can use both benefits for the same or different service.
    • If you already get Lifeline benefits, you do not need to apply to get ACP benefits. Instead, contact an ACP provider to request service.
  • When enrolling for internet service through the ACP:
    • You will not need to do a credit check.
    • A provider cannot decline to enroll you just because you owe money to another broadband provider.

2. Determine your eligibility

Your household is eligible if you can answer yes for at least one of these questions:

  • Does a household member get benefits through the Lifeline program?
  • Does a household member participate in one of these following government programs?
    • Supplemental Nutrition Assistance Program (SNAP)
    • Medicaid
    • Women, Infants, and Children (WIC)
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans and Survivors Pension Benefit
  • Did a household member get a federal Pell Grant for the current year?
  • Does a household member get free and reduced-price school lunch or breakfast at their school?
    • This includes all students that go to a K-12 public school in NYC.
  • Was the household’s income is at or below the amount shown in this chart?
Household size Your income (200% or less than the federal poverty level)
1 $17,388
2 $23,517
3 $29,646
4 $35,775
5 $41,904
6 $48,033
7 $54,162
8 $60,291
For each additional person add $6,129

 

Take a short survey to see if you might be eligible for this or 30 other programs.

Am I Eligible?

3. What you need to include

Below are some of the documents you may need to prove your eligibility for ACP.

Proof of program participation

You can prove your eligibility based on your participation in one of these programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Women, Infants, and Children (WIC)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans and Survivors Pension Benefit
  • Federal Pell Grant for the current academic year
  • Free or reduced price lunch (by going to a K-12 public school in NYC)

Submit one of the following documents:

  • Benefit award letter
  • Approval letter
  • Statement of benefits
  • Benefit verification letter
  • School enrollment form

The document must have:

  • Household member’s first and last name
  • The name of the qualifying program
  • The name of the government, tribal entity, program administrator, school, school district, university, or college that issued the document
  • An issue date within the last 12 months or a future expiration date

Proof of household income

Proof of identity (if you have a Social Security Number)

Alternative proof if you do not have a Social Security Number (SSN)

Proof of address

Proof of emancipated minor status if you are under 18

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply online

  1. Complete the online application (available in English and Spanish).
  2. You could be approved immediately after you apply.
    • If not, you will need to submit more documents that prove your eligibility.
  3. After your application is approved, choose an ACP provider that offers the ACP discount. Sign up for service through them.

Apply online

Apply by mail

Apply by phone

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit acpbenefit.org for more information.

File a complaint

If you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC. The FCC will serve your complaint to the internet company.

Email the ACP Support Center

ACPSupport@usac.org

Call the ACP Support Center

Call 877-384-2575
9 a.m. – 9 p.m. Eastern time
7 days a week

Call your internet company

Contact your internet company if you have questions about your device, service, or bill.

Last Updated Monday, January 3rd, 10:26am

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