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New Monthly discount on internet service

Affordable Connectivity Program (ACP) | Federal Communications Commission (FCC)

1. How it Works

The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. You will need to sign up for a plan from a participating internet provider.

  • With ACP, you can get a:
    • Service discount: up to $30 off each month on an internet plan and equipment rentals.
    • Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).
  • ACP is a replacement of the Emergency Broadband Benefit (EBB).
    • If you were enrolled in EBB, you will get the EBB’s $50 monthly discount until March 1, 2022. After that, you can transfer into the ACP to get a $30 discount. Your provider will notify you about transferring to the ACP.
  • You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.
  • When enrolling for internet service through the ACP with an internet provider:
    • The provider might check your credit. However, they cannot use the result of the credit check to prevent you from enrolling in the ACP.
    • A provider cannot decline to enroll you just because you owe money to another internet provider.

2. Determine your eligibility

Your household is eligible if you can answer yes for at least one of these questions:

  • Does a household member get Lifeline benefits?
    • If yes, you automatically qualify for ACP. Contact your internet company to learn how to start getting ACP discounts.
  • Does a household member participate in one of these programs?
    • Supplemental Nutrition Assistance Program (SNAP)
    • Medicaid
    • Women, Infants, and Children (WIC)
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans and Survivors Pension Benefit
  • Did a household member get a federal Pell Grant for the current year?
  • Does a household member get free and reduced-price school lunch or breakfast at their school?
    • This includes all students that go to a K-12 public school in NYC.
  • Is your household’s income at or below the amount shown in this chart?
Household size Your income (200% or less than the federal poverty level)
1 $27,180
2 $36,620
3 $46,060
4 $55,500
5 $64,940
6 $74,380
7 $83,820
8 $93,260
For each additional person add $9,440

 

3. What you need to include

Some documents you may need to prove your eligibility for the ACP are:

  • Proof that you participate in a program such as SNAP, Medicaid, or WIC.
  • Proof of your household income
  • Proof of your identity
  • Proof of your address

Proof of program participation

You can prove your eligibility based on your participation in one of these programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Women, Infants, and Children (WIC)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans and Survivors Pension Benefit
  • Federal Pell Grant for the current academic year
  • Free or reduced price lunch (by going to a K-12 public school in NYC)

Submit one of the following documents:

  • Benefit award letter
  • Approval letter
  • Statement of benefits
  • Benefit verification letter
  • School enrollment form

The document must have:

  • Household member’s first and last name
  • The name of the qualifying program
  • The name of the government, tribal entity, program administrator, school, school district, university, or college that issued the document
  • An issue date within the last 12 months or a future expiration date

Proof of household income

Proof of identity (if you have a Social Security Number)

Alternative proof if you do not have a Social Security Number (SSN)

Proof of address

Proof of emancipated minor status if you are under 18

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply online

  1. Complete the online application (available in English and Spanish).
  2. You could be approved immediately after you apply.
    • If not, you will need to submit more documents that prove your eligibility.
  3. After your application is approved, choose an ACP provider and sign up for internet service with them.

Apply online

Apply by mail

Apply by phone

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit acpbenefit.org for more information.

File a complaint

If you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC. The FCC will serve your complaint to the internet company.

Email the ACP Support Center

ACPSupport@usac.org

Call the ACP Support Center

Call 877-384-2575
9 a.m. – 9 p.m. Eastern time
7 days a week

Call your internet company

Contact your internet company if you have questions about your device, service, or bill.

Last Updated Monday, March 28th, 12:19pm

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