1. How it Works
The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. If your application is approved, you can sign up for a plan from a participating internet provider.
- With ACP, you can get a:
- Service discount: up to $30 off each month on an internet plan and equipment rentals.
- Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).
- You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.
- When enrolling for internet service through the ACP with an internet provider:
- The provider might check your credit. However, they cannot use the result of the credit check to prevent you from enrolling in the ACP.
- A provider cannot decline to enroll you just because you owe money to another internet provider.
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More ways to get help with this program
Visit the website
Visit acpbenefit.org for more information.
File a complaint
If you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC. The FCC will serve your complaint to the internet company.
Email the ACP Support Center
Call the ACP Support Center
Call 877-384-2575
9 a.m. – 9 p.m. Eastern time
7 days a week
Call your internet company
Contact your internet company if you have questions about your device, service, or bill.
2. Determine your eligibility
Your household is eligible if you can answer yes for one or more of these questions:
- Does a household member get Lifeline benefits?
- If yes, you automatically qualify for ACP. Contact your internet company to learn how to start getting ACP discounts.
- Does a household member participate in one of these programs?
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Women, Infants, and Children (WIC)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans and Survivors Pension Benefit
- Did a household member get a federal Pell Grant for the current year?
- Does a household member get free and reduced-price school lunch or breakfast at their school?
- This includes all students that go to a K-12 public school in NYC.
- Is your household’s income at or below the amount shown in this chart?
| Household size | Your income |
| 1 | $29,160 |
| 2 | $39,440 |
| 3 | $49,720 |
| 4 | $60,000 |
| 5 | $70,280 |
| 6 | $80,560 |
| 7 | $90,840 |
| 8 | $101,120 |
| For each additional person | add $10,280 |
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3. What you need to include
Some documents you may need to prove your eligibility for the ACP are:
- Proof that you participate in a program such as SNAP, Medicaid, or WIC.
- Proof of your household income
- Proof of your identity
Proof of program participation
You can prove your eligibility based on your participation in one of these programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Women, Infants, and Children (WIC)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans and Survivors Pension Benefit
- Federal Pell Grant for the current academic year
- Free or reduced price lunch (by going to a K-12 public school in NYC)
Submit one of the following documents:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
- School enrollment form
The document must have:
- Household member’s first and last name
- The name of the qualifying program
- The name of the government, tribal entity, program administrator, school, school district, university, or college that issued the document
- An issue date within the last 12 months or a future expiration date
Proof of household income
Submit one of these to prove your eligibility based on your income :
- Prior year’s state, federal, or tribal tax return
- Current income statement from your employer or a paycheck stub
- A Social Security statement of benefits
- Veterans Administration statement of benefits
- Unemployment or Worker’s Compensation statement of benefits
- Divorce decree, child support award, or a similar official document showing your income
- A retirement/pension statement of benefits
The document must have:
- Household member’s first and last name
- Annual income
Proof of identity (if you have a Social Security Number)
Submit one of the following:
- Government, military, state, or tribal ID
- Driver’s license
- Birth Certificate
- Government assistance program document
- Certificate of US Citizenship or Naturalization
- Permanent Resident Card or Green Card
- Social Security Card
- Most recent W-2 or tax return
- Military discharge documentation
- Unemployment/Worker’s Compensation benefits
The document must have:
- Your first and last name
- Your date of birth
- The last 4 digits of your social security number and/or tribal ID
Alternative proof if you do not have a Social Security Number (SSN)
If you do not give the last four digits of your Social Security number when applying, you must submit a copy of one of these documents:
- U.S. government-issued ID
- U.S. passport
- U.S. driver’s license
- Individual Taxpayer Identification Number
Proof of emancipated minor status if you are under 18
Submit one of the following:
- Court document
- Certificate
The document must have:
- Your first and last name
- Confirmation of emancipated minor status
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4. How to apply
Here are your options.
Apply online
- Complete the online application (available in English and Spanish).
- You could be approved immediately after you apply.
- If not, you will need to submit more documents that prove your eligibility.
- After your application is approved, choose an ACP provider and sign up for internet service with them.
Apply by mail
- Print and complete the application in English or Spanish (instructions are also available in 8 other languages).
- Gather your documents:
- Proof of identity. If you do not have an SSN, submit an alternative proof.
- Proof of one of these:
- program participation
- household income
- Fill out and include this Household Worksheet
- If you are under the age of 18, include proof that you are an emancipated minor.
- Send your application and documents to:
- USAC
ACP Support Center
PO Box 7081
London, KY 40742
- USAC
- After your application is approved, choose an ACP provider and sign up for internet service with them.
Apply by phone
Call an ACP provider to apply for ACP and select an internet plan with the discount applied to it.
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