For the latest information on assistance during the pandemic, go to our Coronavirus (COVID-19) Updates page.
Assistance to pay late rent and utilities owed due to COVID-19.
Emergency Rental Assistance Program (ERAP) | NYC Human Resources Administration (HRA), NYS Office of Temporary and Disability Assistance (OTDA)
More ways to get help with this program
Get help online
- Chat with an agent from the NY State ERAP Messaging System.
- Reasonable accommodations for individuals with disabilities are available.
- Visit the ERAP FAQ from the Mayor’s Office to Protect Tenants.
- Visit the ERAP site from NY OTDA.
Call 311
Call 311 and say “Tenant Helpline”.
Call the NY State ERAP Call Center
- Call the NY State ERAP Call Center at 1-844-NY1-RENT (1-844-691-7368) 8am – 7pm daily.
- For TTY call 833-843-8829.
Call or Visit an ERAP Enroller
On HRA’s site find ERAP Enroller Organizations that can help you apply.