For the latest information on assistance during the pandemic, go to our Coronavirus (COVID-19) Updates page.
Get help online
Call 311 and say “Tenant Helpline”.
Call the NY State ERAP Call Center
- Call the NY State ERAP Call Center at 1-844-NY1-RENT (1-844-691-7368) 8am – 7pm daily.
- For TTY call 833-843-8829.
Call or Visit an ERAP Enroller
On HRA’s site find ERAP Enroller Organizations that can help you apply.