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New Resources to avoid eviction

NYC Tenant Resource Portal | Mayor's Office to Protect Tenants / Mayor's Public Engagement Unit / DoITT

1. How it Works

The Tenant Resource Portal is an online resource to help residential renters avoid eviction and remain in their homes. The online portal directs you to resources based on your situation.

  • By answering some questions about your unique circumstances, you’ll be directed to the most relevant resources, such as help navigating an illegal lockout or eviction.
  • For legal assistance on housing issues, call 311 and say “Tenant Helpline.”
    • If you are facing an eviction case, you can receive free legal assistance through HRA’s Office of Civil Justice and the City’s “right-to-counsel” law.
    • If appropriate, specialists can set up a mediation session between you and your landlord outside of Housing Court to resolve issues like unpaid rent, lease concerns, or move outs.

2. Determine your eligibility

All renters are eligible to receive help regardless of immigration status.

Next section:

3. How to Apply

3. How to apply

Here are your options.

Apply by phone

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program


Visit the Tenant Resource Portal to explore resources for your particular housing situation.

Get more information and resources if you are a tenant impacted by COVID-19

By phone

Call 311 and say “Tenant Helpline”

Last Updated Friday, October 22nd, 10:38am

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