1. How it Works
NYCHA residents without existing home internet can sign up for home internet and basic cable TV for as low as $0/month with Optimum or Spectrum. Existing Optimum and Spectrum customers will have their bills reduced to as low as $0.
- Launched in September 2022 to ensure that NYCHA residents have access to free, fast, reliable, and safe internet.
- Sign up for Big Apple Connect with either Optimum or Spectrum. The service provider you sign up with depends on where you live.
Next section:
More ways to get help with this program
Learn more
2. Determine your eligibility
You can enroll in Big Apple Connect if you live in any of these NYCHA developments.
Next section:
3. How to apply
Here are your options.
Apply by phone
Call your cable provider (Optimum or Spectrum).
- Optimum: 866-580-1410
- Spectrum: 866-960-1754
Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.
By providing your email address or phone number, you agree to be contacted by the City of New York regarding your ACCESS NYC public benefit screening results. Your activity on ACCESS NYC is anonymous, but providing your phone number may identify you and reveal that you used the website. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov.