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Cash & Expenses

Money for heat and utility expenses

Home Energy Assistance Program (HEAP) | NYC Human Resources Administration (HRA), NYS Office of Temporary and Disability Assistance (OTDA)

1. How it Works

HEAP helps low-income households meet the cost of heating their homes. The benefit can pay for fuel, your utility source, and heating equipment replacement and repairs. The benefit is paid either directly to the heating vendor or utility company.

  • Applications for the HEAP Regular Benefit ended on March 15, 2022.
  • You may be able to get HEAP even if your heat is included in your rent.
  • An Emergency HEAP benefit is available if your heat was turned off or if you are out of fuel. Apply by August 31, 2022. The benefit is given on a first come, first served, basis.
  • Other benefits are available that can help you:
    • pay for gas and/or electricity utility arrears.
    • repair or replace your furnace, boiler and other direct heating equipment, if you’re a homeowner.
    • receive energy efficiency services like heating equipment cleaning.
    • Learn more about these benefits from OTDA’s HEAP webpage.

2. Determine your eligibility

Your household may be eligible for Regular HEAP benefits if you can answer yes to these questions:

  1. Are you and the people you live with US citizens or have satisfactory immigration status?
  2. Is your income at or below these guidelines?
Household Size Monthly income for 2021-2022
1 $2,729
2 $3,569
3 $4,409
4 $5,249
5 $6,088
6 $6,928
7 $7,086
8 $7,243
9 $7,401
10 $7,558
11 $7,715
12 $7,873
13 $8,420
For each additional person, add: Add $568

Your household may be eligible for Emergency HEAP benefits if you can answer yes to these questions:

  1. Do any of these apply to you?
    • The electricity that runs your heating system or thermostat is shut off or scheduled to be shut off.
    • Your heat has been turned off or is in danger of being turned off.
    • You are out of fuel or you have less than a quarter tank of fuel.
  2. Is your heating or electric bill in your name?
  3. Are your household’s available resources:
    • less than $3,000 if it includes someone 60 or older?
    • less than $2,000 if it doesn’t include someone 60 or older?
  4. Do you meet one of these income guidelines?
    • You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.
    • Your family is at or under the following gross monthly income guidelines for your household size in the table above.

Take a short survey to see if you might be eligible for this or 30 other programs.

Am I Eligible?

3. What you need to include

It’s important to include the right documents when you apply. Your documents show whether the program is right for you.

This page can help you choose the right documents for your application.

Proof of who you are

For at least one household member:

  • Valid Social Security Number (SSN)

For each person applying, any one document:

  • Driver’s License
  • Photo ID
  • US Passport or Naturalization Certificate
  • Adoption Papers, Hospital or Doctor’s Records
  • School Records

Or for each person applying, any two documents:

  • Birth Certificate or Baptismal certificate
  • Statement from another person

Proof of where you live

Proof of your income

Proof of your expenses

Proof of citizenship/immigration status

Proof of your resources

Proof of your disability status

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply by phone

Applications for the HEAP regular benefit are closed for the season.

However, you can apply for Emergency HEAP by August 31, 2022 by calling 212-331-3126. Emergency HEAP benefits are given on a first come, first served, basis.

You may still apply for benefits to repair, replace, or clean your heating equipment. Benefits are also available to help you get a new air conditioner or fan.

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit the OTDA website for HEAP to learn more about this program.

Call 311

Ask for assistance with the Home Energy Assistance Program.


Call 212-331-3126 or the HEAP Infoline at 800-692-0557 for help with HEAP.

Last Updated Wednesday, June 15th, 1:22pm

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