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Talk, text & chat for mental health help.

NYC Well | NYC Department of Health & Mental Hygiene

1. How it Works

NYC Well is your connection to free private mental health support. You can connect to a counselor by phone, text, or chat and get help with problems like stress, depression, anxiety, or drug and alcohol misuse.

  • You can get access to services in more than 200 languages
  • Counselors are available everyday, at any hour of the day
  • You can also get help finding long-term counseling and scheduling appointments

More ways to get help with this program

Visit the website

Visit the NYC Well website for more information on available mental health service.

Text a counselor now

Text WELL to 65173 at anytime to communicate with a counselor. When prompted text:

  • 1 for English
  • 2 for Spanish
  • 3 for Chinese

Call 311

Ask for NYC Well.

Talk to a counselor now

Call 888-NYC-WELL to speak with a counselor at anytime.

  • For Spanish, press 3
  • For Chinese, press 4

Call 711

  • If you need relay service for deaf or hard of hearing.

Chat with a counselor now

Go to the NYC Well website to chat with a counselor at anytime.