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Talk, text & chat for mental health help.

NYC Well | NYC Department of Health & Mental Hygiene

1. How it Works

NYC Well is your connection to free private mental health support. You can connect to a counselor by phone, text, or chat and get help with problems like stress, depression, anxiety, or drug and alcohol misuse.

  • You can get access to services in more than 200 languages
  • Counselors are available everyday, at any hour of the day
  • You can also get help finding long-term counseling and scheduling appointments

2. Determine your eligibility

All New Yorkers are eligible to speak with a counselor and use NYC Well services.

More ways to get help with this program

Visit the website

Visit the NYC Well website for more information on available mental health service.

Text a counselor now

Text WELL to 65173 at anytime to communicate with a counselor. When prompted text:

  • 1 for English
  • 2 for Spanish
  • 3 for Chinese

Call 311

Ask for NYC Well.

Talk to a counselor now

Call 888-NYC-WELL to speak with a counselor at anytime.

  • For Spanish, press 3
  • For Chinese, press 4

Call 711

  • If you need relay service for deaf or hard of hearing.

Chat with a counselor now

Go to the NYC Well website to chat with a counselor at anytime.