How does NYC Well work?

You can get access to services in more than 200 languages Counselors are available at any time, on any day You can also get help finding long-term counseling Get help with alcohol and other drug use Connect with peer specialists who have been who have had similar experiences

Due to the fast-changing situation, information across ACCESS NYC may not reflect the latest updates. See our Coronavirus (COVID-19) Updates page.

Talk, text & chat for mental health help

NYC Well | NYC Department of Health & Mental Hygiene

1. How it Works

NYC Well is your connection to free private mental health support. You can connect to a counselor or peer specialist by phone, text, or chat and get help with problems like stress, depression, anxiety, or drug and alcohol misuse.

You can get access to services in more than 200 languages
Counselors are available at any time, on any day
You can also get help finding long-term counseling
Get help with alcohol and other drug use
Connect with peer specialists who have been who have had similar experiences

Next section:

2. Determine Your Eligibility

2. Determine your eligibility

All New Yorkers are eligible to speak with a counselor and use NYC Well services.

More ways to get help with this program

Visit the website

Visit the NYC Well website for more information on available mental health service.

Text a counselor now

Text WELL to 65173 at anytime to communicate with a counselor. When prompted text:

1 for English
2 for Spanish
3 for Chinese

Call 311

Ask for NYC Well.

Call NYC Well

Call 888-NYC-WELL (888-692-9355) to speak with a counselor at any time. When prompted, press:
- 3 for Spanish
- 4 for Chinese

Call 711

If you need relay service for deaf or hard of hearing.

Back to top

Stay updated on benefits

Next section:

Related