1. How it Works
NYC Care is a health care program that gives you access to your own doctor and services at little or no cost. The program provides services at NYC Health + Hospitals locations citywide. It is available to all New Yorkers who do not qualify for or cannot afford health insurance.
- You will receive affordable health care regardless of your immigration status or ability to pay.
- Pay based on what you can afford. Discounted fees are based on your family size and income and start at $0.
- There are no membership fees, monthly fees, or premiums.
- Choose your own doctor who can:
- help you avoid getting sick
- treat you when you are ill
- connect you with other services you need to stay healthy.
- You can also:
- receive preventive care like vaccinations, routine screenings, tests like the COVID-19 test, and mammograms to stay healthy.
- get mental health support and substance abuse services.
- get access to low-cost prescription medications day or night.
- You can get your first appointment within two weeks or less.
- Privacy and confidentiality are guaranteed. NYC Care enrollment does not pose a risk under the “public charge” rule.
Next section:
More ways to get help with this program
Visit the Website
Visit the NYC Care website for more information.
Email NYC Care
Email [email protected]. Please allow 48 hours to receive a response.
Call NYC Care
Call 646-NYC-CARE (646-692-2273)
Get help in person
Find NYC Health + Hospitals patient care sites in your community.
2. Determine your eligibility
To be eligible for NYC Care, you must:
- Live in one of the five boroughs of New York City.
- Not qualify for any health insurance plan available in New York State.
- Not be able to afford health insurance based on government guidelines.
Next section:
3. What you need to include
You will need proof of:
- Identification
- New York City residency
- Household income
- Household size
Patients who have already been screened for insurance through the NYS of Health Marketplace can bring a printout of the results of the determination and will not need additional documentation.
If you are unable to provide the required documents, a counselor still may be able to help you enroll. Call 646-NYC-CARE (646-692-2273) for more information.
Next section:
4. How to apply
Apply by phone
Call 646-NYC-CARE (646-692-2273) to enroll in NYC Care or learn more.
Apply in person
- Meet with an NYC Health + Hospitals Financial Counselor at an NYC Care location.
- Meet with or call a MetroPlus representative.
- Visit a community-based partner in one of the five boroughs.
NYC Care also offers fast track enrollment for existing patients of the NYC Health + Hospitals Options program who have been screened for health insurance in the last six months.
Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.
By providing your email address or phone number, you agree to be contacted by the City of New York regarding your ACCESS NYC public benefit screening results. Your activity on ACCESS NYC is anonymous, but providing your phone number may identify you and reveal that you used the website. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov.