1. How it Works
Homebase can help if you are at risk of becoming homeless. They have locations across New York City’s five boroughs and offer a wide range of services to help you if you have a housing crisis.
- Anyone who may need Homebase services is encouraged to call their local office so they can review your specific situation and offer support. Even if you are not eligible, Homebase can assist you with identifying resources that might be helpful.
- Homebase will help you develop a personalized plan to overcome an immediate housing crisis and have more stability with your housing.
- You do not have to wait until you are in housing court to seek help from Homebase.
- Homebase can help a wide range of services, including:
- Services to prevent eviction
- Help getting public benefits
- Emergency rental assistance
- Education and job placement assistance
- Financial counseling and money management
- Help moving
- Short-term financial assistance
Next section:
More ways to get help with this program
Visit the website
Visit the Homebase website for more information.
Call 311
Ask about a Homebase location closest to your address, what to bring, and what you can expect at your meeting.
2. Determine your eligibility
You may be eligible for Homebase services if you:
- Live in one of the five boroughs of New York City
- May be soon at risk of entering the New York City shelter system
- Want to remain stably housed in your community
Anyone who may need Homebase services is encouraged to visit a local office so they can review your specific situation and offer support. Even if you are not eligible, Homebase can assist you with identifying resources that might be helpful.
Next section:
3. What you need to include
These are the documents you need to bring on your first appointment. If you don’t have all of these documents, Homebase can still assess your case and help.
- ID for all household members 18 years or older
- Proof of income/employment for every working member of the household (recent paystubs dated within 30 days of Homebase appointment)
- If you have an active Cash Assistance (CA) case, bring a CA Budget Letter or Welfare Management System (WMS) printout dated within 30 days
- Unemployment letter
- Supplemental Security Income (SSI) or Social Security Disability (SSD) Award Letter, dated within the last year
- Copy of lease or written rental agreement
- Rental Assistance referral, certificate, voucher, or award letter
- Rent demand, landlord letter, or court documents
- Light, gas, and telephone bill
Next section:
4. How to apply
Here are your options.
Apply by phone
Find a Homebase location by calling 311 or viewing the HomeBase map and searching by your zip code. Then, call to schedule a virtual appointment.
Apply in person
Update: All Homebase locations are providing remote services to help prevent the spread of COVID-19.
- Find a Homebase location by calling 311 or viewing the HomeBase map and searching by your zip code.
- Call to schedule a meeting with a Homebase representative. In person appointments must be scheduled in advance.
- Bring as many of the application documents as you can to your first appointment. Having all the documents is not required to receive help.
- Note: If you have children, you do not need to bring them with you. However, you should bring their identification documents.
Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.
By providing your email address or phone number, you agree to be contacted by the City of New York regarding your ACCESS NYC public benefit screening results. Your activity on ACCESS NYC is anonymous, but providing your phone number may identify you and reveal that you used the website. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov.