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Family Services

Help for victims of intimate partner violence

NYC Family Justice Centers (FJCs) | NYC Mayor’s Office to End Domestic and Gender-Based Violence

1. How it Works

Survivors of sexual violence, human trafficking, stalking, and intimate partner and family violence can get services at NYC FJCs, including:

  • Counseling for adults and children, and mental health services for adults
  • Help with safety planning, housing, shelter, and other needs
  • Legal help with orders of protection, custody, visitation, divorce, immigration, and housing matters
  • Help filing police reports
  • Financial services, job training, and education program referrals
  • Call the NYC Domestic Violence Hotline at 800-621-4673 (HOPE) or 800-810-7444 (if you are hearing impaired), or call 311 and ask for the hotline
  • Call 911 if you are in danger and need immediate help
  • You don’t need to make an appointment to visit a NYC Family Justice Center
  • Services are free, confidential, and most are available at one location
  • You can get help no matter your age, income, immigration status, language spoken, gender identity, or sexual orientation
  • Staff speak more than 30 languages and interpreters are available at every NYC FJC
  • Child care for ages three and up is available while you are receiving services on-site

2. Determine your eligibility

Services are free and confidential. People of all ages, sexual orientations, and gender identities are welcome no matter what language they speak, their immigration status, or their income.

More ways to get help with this program

Visit the website

Visit the Mayor’s Office to End Domestic and Gender-Based Violence website to learn more about FJCs and other services for victims and survivors of domestic and gender-based violence.

Call 311

Ask for the Domestic Violence Hotline.

Call 911 if you are in danger and need immediate help.

Call the hotline

Call the NYC Domestic Violence Hotline at 800-621-4673 (HOPE) or 800-810-7444 (if you are hearing impaired) to speak with a counselor.

Visit a Family Justice Center

Find a Family Justice Center in your borough get connected to services and support.