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Family Services

Help for survivors of gender-based violence

NYC Family Justice Centers (FJCs) | NYC Mayor’s Office to End Domestic and Gender-Based Violence

1. How it Works

Survivors of sexual violence, human trafficking, stalking, and intimate partner and family violence can get free and confidential services at NYC FJCs, including:

  • Counseling for adults and children, and mental health services for adults
  • Help with safety planning, housing, shelter, and other needs
  • Legal help with orders of protection, custody, visitation, divorce, immigration, and housing matters
  • Help filing police reports
  • Financial services, job training, and education program referrals
  • Call the NYC Domestic Violence and Sexual Assault Hotline at 800-621-4673 (HOPE), TTY: 866-604-5350 (if you are hearing impaired), or call 311 and ask for the hotline
  • Call 911 if you are in danger and need immediate help
  • You don’t need to make an appointment to visit any NYC Family Justice Center
  • Services are free, confidential, and most are available at one location
  • Staff speak more than 30 languages and interpreters are available at every FJC
  • Child care for ages three and up is available while you are receiving services on-site

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2. Determine Your Eligibility

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Everyone Family Services

2. Determine your eligibility

Services are free and confidential. People of any ages, income, sexual orientation, gender identity, immigration status or language spoken are welcome.

More ways to get help with this program

Visit the website

Visit the NYC HOPE Resource Directory online to find NYC FJCs and other information and resources for survivors of domestic and gender-based violence in your community.

Visit the Mayor’s Office to End Domestic and Gender-Based Violence website to request trainings for FJC provider staff and NYC youth and learn more about ENDGBV’s work.

Call 311

Ask for the Domestic Violence Hotline.

Call 911 if you are in danger and need immediate help.

Call the hotline

Call the NYC Domestic Violence and Sexual Assault Hotline at 800-621-4673 (HOPE), TTY 866-604-5350 (if you are hearing impaired) to speak with a counselor.

Visit a Family Justice Center

Find a NYC Family Justice Center in your borough to get connected to services and support.