1. How it Works
Lifeline is a federal program that gives up to a $9.25 monthly discount on phone or internet service. You can only use Lifeline for either phone or internet, but not both.
- To get the Lifeline discount, you can either:
- Check if your current phone or internet company offers the Lifeline discount, or
- Enroll in service with a phone or internet company that offers the Lifeline discount.
- Your eligibility for Lifeline will be checked automatically every year.
- Only one Lifeline discount is available per household.
Next section:
Related
Cash & Expenses Everyone Families Immigrants NYCHA residents People with disabilities Pregnant & new parents Seniors Students VeteransMore ways to get help with this program
Visit the Lifeline website
Email Lifeline
Email LifelineSupport@usac.org for questions about your application or to have an application mailed to you.
Call Lifeline
Call 800-234-9473 for questions about your application or to have an application mailed to you.
2. Determine your eligibility
You are eligible for Lifeline if you can answer yes to any of the questions below.
- Does someone in your household participate in one of these programs?
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Is your income equal to or less than the income requirements?
| Household size | Income in a year |
| 1 | $19,683 |
| 2 | $26,622 |
| 3 | $33,561 |
| 4 | $40,500 |
| 5 | $47,439 |
| 6 | $54,378 |
| 7 | $61,317 |
| 8 | $68,256 |
| For each additional person, add: | $6,939 |
Take a short survey to see if you might be eligible for this or 30 other programs.
Am I Eligible?Next section:
3. How to apply
Here are your options.
Apply online
- Complete the online application on the National Verifier.
- Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company. Visit a company in-store, or contact one online or by phone.
Apply by mail
- Print an application in English or Spanish. Complete the application and gather documents to prove your eligibility.
- Mail your application and proof of eligibility to:
Lifeline Support Center
P.O. Box 7081
London, KY 40742 - Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company. Visit a company in-store, or contact one online or by phone.
Apply by phone
Ask your phone or internet company if they offer Lifeline or contact a company that offers Lifeline near you.
Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.
By providing your email address or phone number, you agree to be contacted by the City of New York regarding your ACCESS NYC public benefit screening results. Your activity on ACCESS NYC is anonymous, but providing your phone number may identify you and reveal that you used the website. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov.