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Reduced-Fare MetroCard customers
- Call 511, say “MTA,” then say “Subway and Buses” and follow the prompts.
- You can also use your preferred relay service provider or the free 711 relay if you need.
- If you ride Bee-Line or NICE buses, you should continue to use your Reduced-Fare MetroCard until OMNY is available on these services. If you need a Reduced-Fare MetroCard to ride Bee-Line or NICE buses, call 511.
Reduced-Fare OMNY customers – Contact OMNY Customer Service online or by calling 877-789-6669 for questions about OMNY payments and transactions.
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Last Updated March 6, 2025