New Payments for eligible unemployed adults
NYS Unemployment Insurance | NYS Department of Labor
More ways to get help with this program
Visit the website
Visit the NYS Unemployment Insurance website for more information.
Immigrants can make an appointment with ActionNYC to receive assistance.
Email the NYS Department of Labor
Email NYS unemployment to get more information.
Call 311
Ask for New York State Unemployment Insurance assistance.
Call NYS Unemployment
If you have to call the telephone claims center regarding your claim, call 888-209-8124 during the hours of operation:
- Monday through Friday, 8 am to 7:30 pm, Saturday and Sunday, 7:30 am to 8:00 pm
If you need interpretation services, call Telephone Claims Center at 888-209-8124 and select your language.
If you are hearing impaired, have your helper call the Telephone Claims Center at 888-783-1370.
For TTY/TDD, call a relay operator first at 800-662-1220, and ask the operator to call the Telephone Claims Center at 888-783-1370 for you.