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Cash & Expenses

Financial help to cover the cost and installation of an air conditioner or fan

Cooling Assistance Benefit | NYC Human Resources Administration

1. How it Works

The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800.

  • The Cooling Assistance benefit opens May 1, 2019. The deadline to submit applications is August 30, 2019.
  • Air conditioners are provided on a first-come, first-served basis to eligible applicants.
  • Applicants are only eligible for a Cooling Assistance benefit once every ten years.
  • If eligible, a household can get only one air conditioner or one fan, and the cost can’t go above $800 including installation fees.
  • The benefit is not applied to an electric bill or issued as a cash benefit.

2. Determine your eligibility

You may be eligible for a Cooling Assistance benefit if:

  • You have a medical condition that gets worse with heat, which you can verify with a letter from a medical professional
  • You and the people you live with are US citizens or have satisfactory immigration status
  • You don’t have a working air conditioner that is newer than five years
  • You do not live in subsidized housing, such as NYCHA and Section 8, where heating costs are included in the rent bill
  • You meet one of the following income requirements:
    • You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.
    • Your family is at or under the income following guidelines.
Family size Income in a year Income in a month Income in a week
1 $28,692 $2,391 $552
2 $37,524 $3,127 $722
3 $46,356 $3,863 $891
4 $55,176 $4,598 $1,061
5 $64,008 $5,334 $1,231
6 $74,496 $6,070 $1,401
7 $74,496 $6,208 $1,433
8 $76,152 $4,346 $1,464
9 $77,796 $6,483 $1,496
10 $79,452 $6,621 $1,528
11 $83,016 $6,918 $1,596
For each additional person, add: $6,450 $540 $124

 

3. What you need to include

    • If you received a regular HEAP benefit during the current season, documents you provided for it will be used to determine your Cooling Assistance eligibility along with what you submitted on the short application form.
    • If you did not apply for the HEAP benefit(s) during the current season but you are currently receiving Temporary Assistance (TA) or SNAP benefits, your eligibility for Cooling Assistance benefit will be based on the information in your TA or SNAP case.
    • Follow the regular HEAP’s procedure at “APPLICATION INSTRUCTIONS” appendix to prove the information you stated on your application when using the regular HEAP application form.

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply by mail

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Mail your Cooling Assistance benefit application to :
New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008

If you received a regular HEAP benefit for $21 or more during the 2018-2019 season:

If you did not apply for the HEAP benefit(s) during the 2018-19 season or have never applied before:

Both applications also need a letter from a medical professional and any three names you choose from the participating Heating Ventilation and Air Conditioning (HVAC) vendors in the Bronx, Brooklyn, Manhattan, Queens or Staten Island.

Apply in person

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More ways to get help with this program

Visit the website

Visit the NYS OTDA for more information on the Cooling Assistance benefit.

Call 311

Ask for help with the Cooling Assistance benefit.

Call HEAP

Call the HEAP Conference Line at 212-331-3126 if you have questions about Cooling benefit or need help from an operator.

Visit a HEAP Office

Visit one of the following HEAP offices to get help in person with Cooling Assistance benefit:

  • 1932 Arthur Avenue, Lobby, in the Bronx
  • 345 Jay Street, Lobby and 3050 West 21st Street, 1st floor in Brooklyn
  • 165-08 88th Avenue, 5th floor in Queens