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Cash & Expenses

Financial help to cover the cost and installation of an air conditioner or fan

Cooling Assistance Benefit | NYC Human Resources Administration

1. How it Works

The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800.

  • The Cooling Assistance benefit opens May 3, 2021.
  • Air conditioners are provided on a first-come, first-served basis to eligible applicants.
  • Applicants are only eligible for a Cooling Assistance benefit once every five years.
  • If eligible, a household can get only one air conditioner or one fan, and the cost can’t go above $800 including installation fees.
  • The benefit is not applied to an electric bill or issued as a cash benefit.

2. Determine your eligibility

You may be eligible for a Cooling Assistance benefit if:

  • You have a medical condition that gets worse with heat, which you can verify with a letter from a medical professional
  • You and the people you live with are US citizens or have satisfactory immigration status
  • You don’t have a working air conditioner that is newer than five years
  • You received a Regular HEAP benefit greater than $21 in the current program year or reside in government subsidized housing with heat included in your rent
  • You meet one of the following income requirements:
    • You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.
    • Your family is at or under the income following guidelines.
Household Size Maximum Gross Monthly Income
1 $2,610
2 $3,413
3 $4,216
4 $5,019
5 $5,822
6 $6,625
7 $6,775
8 $6,926
9 $7,077
10 $7,227
11 $7,378
12 $7,755
For each additional person, add $560

 

3. What you need to include

It’s important to include the right documents when you apply. Your documents show whether the program is right for you.

This page can help you choose the right documents for your application.

Proof of who you are

For each person applying, any one document:

  • Driver’s License
  • Photo ID
  • US Passport or Naturalization Certificate
  • Adoption Papers, Hospital or Doctor’s Records
  • School Records

Or for each person applying, any two documents:

  • Birth Certificate or Baptismal certificate
  • Validated Social Security Card
  • Statement from another person

Proof of where you live

Proof of your income

Proof of your expenses

Proof of citizenship/immigration status

Proof of your resources

Proof of your disability status

Proof of your medical condition

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply by mail

You can apply for a Cooling Assistance benefit when it is in season starting May 3rd, 2021.

  • Please call the HEAP Conference Line at 212-331-3126 to request an application.
  • You can then mail your Cooling Assistance benefit application to:
    New York City Home Energy Assistance Program
    P.O. Box 1401, Church Street Station
    New York, NY, 10008

When you submit your applications, you need a letter from a medical professional and select three vendors from the electronic participating vendors list (Heating Ventilation and Air Conditioning (HVAC) vendors) in the city.

Apply in person

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit the NYS OTDA for more information on the Cooling Assistance benefit.

Call 311

Ask for help with the Cooling Assistance benefit.

Call HEAP

Call the HEAP Conference Line at 212-331-3126 if you have questions about Cooling benefit or need help from an operator.

Visit Cooling Centers throughout the city

New York City opens cooling centers in air-conditioned public facilities for those experiencing physical discomfort in a heat wave.

Last Updated Friday, May 7th, 5:09pm

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