Visit the website
Visit the NYS OTDA for more information on the Cooling Assistance benefit.
Ask for help with the Cooling Assistance benefit.
Call the HEAP Conference Line at 212-331-3126 if you have questions about Cooling benefit or need help from an operator.
Visit a HEAP Office
Visit one of the following HEAP offices to get help in person with Cooling Assistance benefit:
- 1932 Arthur Avenue, Lobby, in the Bronx
- 345 Jay Street, Lobby and 3050 West 21st Street, 1st floor in Brooklyn
- 165-08 88th Avenue, 5th floor in Queens