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Cash & Expenses

Financial help to cover the cost and installation of an air conditioner or fan

Cooling Assistance Benefit | NYC Human Resources Administration (HRA), NYS Office of Temporary and Disability Assistance (OTDA)

1. How it Works

The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800.

  • Apply from May 2 to August 31, 2022.
  • Air conditioners are given on a first-come, first-served basis to eligible applicants.
  • If an air conditioner cannot be safely installed, a fan will be provided.
  • Applicants are only eligible for a Cooling Assistance benefit once every five years.

2. Determine your eligibility

You are eligible if all these apply to you:

  1. Someone in your household is a U.S. Citizen or has satisfactory immigration status.
  2. You do not have a working air conditioner. Or, the one you have is five years old or older.
  3. You did not get a HEAP-funded air conditioner in the last five years.
  4. One of these:
    • You get SNAP benefits, Temporary Assistance (TA), or Code A Supplemental Security Income (SSI Living Alone).
    • You’re getting a Regular HEAP benefit of $21 or more in the current program year and live in government subsidized housing (like NYCHA or Section 8) with heat included in your rent.
    • Your household’s gross monthly income is at or below the guidelines in this table:
Household Size Maximum Gross Monthly Income
1 $2,729
2 $3,569
3 $4,409
4 $5,249
5 $6,088
6 $6,928
7 $7,086
8 $7,243
9 $7,401
10 $7,558
11 $7,715
12 $7,873
13 $8,420
For each additional person Add $568


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3. What you need to include

It’s important to include the right documents when you apply. Your documents show whether the program is right for you.

This page can help you choose the right documents for your application.

Proof of who you are

For at least one household member:

  • Valid Social Security Number (SSN)

For each person applying, any one document:

  • Driver’s License
  • Photo ID
  • US Passport or Naturalization Certificate
  • Adoption Papers, Hospital or Doctor’s Records
  • School Records

Or for each person applying, any two documents:

  • Birth Certificate or Baptismal certificate
  • Statement from another person

Proof of where you live

Proof of your income

Proof of your expenses

Proof of citizenship/immigration status

Proof of your resources

Proof of your disability status

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply by mail

Apply from May 2 to August 31, 2022.

  1. Call the HEAP Conference Line at 212-331-3126 to get an application sent to you.
  2. Select a vendor from this list (Heating Ventilation and Air Conditioning (HVAC) vendors). Include their information on your application.
  3. Mail your completed application to:
    New York City Home Energy Assistance Program
    P.O. Box 1401, Church Street Station
    New York, NY, 10008

Apply by phone

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit the NYS OTDA website for more information on the Cooling Assistance benefit.

Call 311

Ask for help with the Cooling Assistance benefit.


Call the HEAP Conference Line at 212-331-3126 if you have questions about the benefit.

Last Updated Wednesday, May 4th, 3:04pm

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