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Cash & Expenses

Financial help to cover the cost and installation of an air conditioner or fan

Cooling Assistance Benefit | NYC Human Resources Administration

1. How it Works

The Cooling Assistance benefit helps eligible households buy and install an air conditioner or fan up to a cost of $800.

  • The Cooling Assistance benefit opens May 1, 2020. The deadline to submit applications is August 30, 2020.
  • Air conditioners are provided on a first-come, first-served basis to eligible applicants.
  • Applicants are only eligible for a Cooling Assistance benefit once every five years.
  • If eligible, a household can get only one air conditioner or one fan, and the cost can’t go above $800 including installation fees.
  • The benefit is not applied to an electric bill or issued as a cash benefit.

2. Determine your eligibility

You may be eligible for a Cooling Assistance benefit if:

  • You have a medical condition that gets worse with heat, which you can verify with a letter from a medical professional
  • You and the people you live with are US citizens or have satisfactory immigration status
  • You don’t have a working air conditioner that is newer than five years
  • You do not live in subsidized housing, such as NYCHA and Section 8, where heating costs are included in the rent bill
  • You meet one of the following income requirements:
    • You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.
    • Your family is at or under the income following guidelines.
Family Size Income in a year Income in a month Income in a week
1 $29,928 $2,494 $576
2 $39,144 $3,262 $753
3 $48,360 $4,030 $930
4 $57,564 $4,797 $1,107
5 $66,780 $5,565 $1,284
6 $75,984 $6,332 $1,461
7 $77,712 $6,476 $1,494
8 $79,440 $6,620 $1,528
For each additional person, add: $6,636 $553 $128

 

3. What you need to include

It’s important to include the right documents when you apply. Your documents show whether the program is right for you.

This page can help you choose the right documents for your application.

 

Proof of who you are

For each person applying, any one document:

  • Driver’s license or official photo ID
  • Birth certificate
  • Passport
  • Social Security card for dependents
  • Social security card or ITIN
  • Naturalization certificate
  • Adoption records
  • Baptismal or another religious certificate
  • Marriage records
  • Medicaid card
  • Official birth records
  • Official school records
  • Other official record showing birth date

Proof of where you live

Proof of your income

Proof of your expenses

Proof of citizenship/immigration status

Proof of your resources

Proof of your disability status

Proof of school attendance

Proof of having health insurance

Proof of your non-custodial parent information

Next section:

4. How to Apply

4. How to apply

Here are your options.

Apply by mail

Mail your Cooling Assistance benefit application to:
New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008

If you received a regular HEAP benefit for $21 or more during the 2019-2020 season:

If you did not apply for the HEAP benefit(s) during the 2019-2020 season or have never applied before:

Both applications also need a letter from a medical professional and any three names you choose from the participating Heating Ventilation and Air Conditioning (HVAC) vendors in the city.

Apply in person

Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.

More ways to get help with this program

Visit the website

Visit the NYS OTDA for more information on the Cooling Assistance benefit.

Call 311

Ask for help with the Cooling Assistance benefit.

Call HEAP

Call the HEAP Conference Line at 212-331-3126 if you have questions about Cooling benefit or need help from an operator.

Visit Cooling Centers throughout the city

New York City opens cooling centers in air-conditioned public facilities for those experiencing physical discomfort in a heat wave.

Last Updated Wednesday, July 29th, 12:05pm