Adult Protective Services
NYC Human Resources Administration
1. How it Works
If you have a mental and/or physical disability that makes it hard to live alone and manage your affairs, and no one can help you, APS can. APS’s caseworkers make home visits, help you apply for benefits and services such as healthcare and managing money, and look into reports of abuse.
New Yorkers over 18 can get help regardless of their income
Your can make referrals online, by email, or by phone (Monday – Friday, 9:00 a.m – 5:00 p.m). All referrals are confidential.
Referrals received after 5:00pm or during the weekend will be processed the next business day
Call 911 if there is an emergency or life threatening situation and a person needs immediate help
Call the APS intake unit at 212-630-1853 to make a referral by phone. Referrals can also be made by calling 311 Monday – Friday, 9:00 a.m. – 5:00 p.m.
Come back to it later.
We can send you a link to this page to help you get back to it when you’re ready.