How does Fair Fares NYC work?

You should get a Fair Fares NYC OMNY Card in the mail within three weeks if your application is approved. Access-A-Ride customers will not get an OMNY card. Instead, the discount will be applied automatically to their Access-A-Ride account. If you’re already enrolled in Fair Fares: Fair Fares NYC has transitioned to the OMNY payment system. You can get a new OMNY card for a discount on subways and eligible buses. To get your new OMNY card, go to the ACCESS HRA Fair Fares portal and do one of these: Select the “subways and eligible buses” discount type when applying to or renewing Fair Fares Report a lost or stolen MetroCard Switch your discount type from “Access-A-Ride” to “subways and eligible buses” Complete the new “Switch Fair Fares Discount from MetroCard to OMNY” form in the Quick Links section of the portal homepage You can keep using your active Fair Fares MetroCard until it either expires, or 30 days after you request an OMNY card or renew Fair Fares, whichever comes first.

Am I eligible for Fair Fares NYC?

You may be eligible if you answer yes to these questions: Do you live in New York City? Are you 18-64 years old? Do you have a household income at or below these amounts? Household size Yearly income 1 $23,475 2 $31,725 3 $39,975 4 $48,225 5 $56,475 6 $64,725 7 $72,975 8 $81,225 For each additional person +$8,250

Fair Fares – ACCESS NYC

How it works

Fair Fares NYC helps low-income New Yorkers save 50% on public transportation including subway fares, eligible bus fares, and Access-A-Ride paratransit trips.

You should get a Fair Fares NYC OMNY Card in the mail within three weeks if your application is approved.
- Access-A-Ride customers will not get an OMNY card. Instead, the discount will be applied automatically to their Access-A-Ride account.
If you’re already enrolled in Fair Fares: Fair Fares NYC has transitioned to the OMNY payment system. You can get a new OMNY card for a discount on subways and eligible buses.
- To get your new OMNY card, go to the ACCESS HRA Fair Fares portal and do one of these:
  - Select the “subways and eligible buses” discount type when applying to or renewing Fair Fares
  - Report a lost or stolen MetroCard
  - Switch your discount type from “Access-A-Ride” to “subways and eligible buses”
  - Complete the new “Switch Fair Fares Discount from MetroCard to OMNY” form in the Quick Links section of the portal homepage
- You can keep using your active Fair Fares MetroCard until it either expires, or 30 days after you request an OMNY card or renew Fair Fares, whichever comes first.

Eligibility requirements

You may be eligible if you answer yes to these questions:

Do you live in New York City?
Are you 18-64 years old?
Do you have a household income at or below these amounts?

Household size	Yearly income
1	$23,475
2	$31,725
3	$39,975
4	$48,225
5	$56,475
6	$64,725
7	$72,975
8	$81,225
For each additional person	+$8,250

Immigration status requirements

Available to all residents regardless of immigration status.

Required documents

You will need documents that prove your identity, age, residency, and income. See the Fair Fares NYC List of Suggested Documentation.

How to apply

Apply online at nyc.gov/fairfares and then download the ACCESS HRA mobile app to submit required documents.

Apply online

Apply in person at a Fair Fares NYC office.

Visit an office

Get help

Visit the Fair Fares NYC website for more information about the program.

Call 311 if you need help or have any questions about the Fair Fares NYC program.

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Last Updated November 6, 2025

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Fair Fares NYC (FFNYC) | NYC Human Resources Administration (HRA)