How does Office of Child Support Services work?

You don’t have to be a citizen to get this service, and you won’t be asked about your immigration status. This program doesn’t help with custody or visitation but it can guide you to services that do, such as mediation. A child can get child support until age 21 even if the other parent isn’t involved in the child’s life. You should get a child support order even if you think the other parent can’t afford to pay right now. They can get help finding work and may qualify for financial protections. Parents who are behind on their child support payments may qualify for a program to lower their debt. Noncustodial parents can also get connected to job services if they are unemployed or underemployed. For custodial parents applying for or receiving cash assistance benefits, not responding to a child support notice or missing a child support appointment may result in your Cash Assistance benefit being reduced by 25%, loss of Medicaid coverage for yourself, and loss of eligibility for some rental assistance programs. For assistance, please call the phone number on your appointment notice or email OCSS at dcse.cseweb@dfa.state.ny.us .

Am I eligible for Office of Child Support Services?

To be eligible for child support services, you should be able to answer yes to these questions: Are you a single parent or legal guardian of a child under the age of 21? Are you primarily responsible for the child’s day-to-day life?

What do I need in order to apply to Office of Child Support Services?

When you go to your interview, you’ll need to bring the following documents: Your completed application Your child’s birth certificate A recent photo of the other parent is helpful but not required

How do I Apply to Office of Child Support Services?

Apply online using the NYC Child Support – ACCESS HRA App. Download the app for free through the App Store (Apple) and Google Play (Android) in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French. If you already have an ACCESS HRA account for SNAP, Cash Assistance, or Medicaid, you can use the same login information. Download and complete the enrollment form . Mail it to: Office of Child Support Services PO Box 830 Canal Street Station New York, NY 10013

Child Support Services

1. How it Works

The program helps mothers, fathers, and guardians with child support. People who receive child support can get help collecting it. People who pay child support can get help finding a job and managing their child support debt. Other services are also available.

You don’t have to be a citizen to get this service, and you won’t be asked about your immigration status.
This program doesn’t help with custody or visitation but it can guide you to services that do, such as mediation.
A child can get child support until age 21 even if the other parent isn’t involved in the child’s life.
You should get a child support order even if you think the other parent can’t afford to pay right now. They can get help finding work and may qualify for financial protections.
Parents who are behind on their child support payments may qualify for a program to lower their debt.
- Noncustodial parents can also get connected to job services if they are unemployed or underemployed.
For custodial parents applying for or receiving cash assistance benefits, not responding to a child support notice or missing a child support appointment may result in your Cash Assistance benefit being reduced by 25%, loss of Medicaid coverage for yourself, and loss of eligibility for some rental assistance programs. For assistance, please call the phone number on your appointment notice or email OCSS at dcse.cseweb@dfa.state.ny.us.

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2. Determine Your Eligibility

2. Determine your eligibility

To be eligible for child support services, you should be able to answer yes to these questions:

Are you a single parent or legal guardian of a child under the age of 21?
Are you primarily responsible for the child’s day-to-day life?

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3. What You Need to Include

3. What you need to include

When you go to your interview, you’ll need to bring the following documents:

Your completed application
Your child’s birth certificate
A recent photo of the other parent is helpful but not required

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4. How to Apply

4. How to apply

Here are your options.

Apply online using the NYC Child Support – ACCESS HRA App.

Download the app for free through the App Store (Apple) and Google Play (Android) in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French.
If you already have an ACCESS HRA account for SNAP, Cash Assistance, or Medicaid, you can use the same login information.

Apply online

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Child support services

Office of Child Support Services (OCSS) | NYC Human Resources Administration (HRA)

1. How it Works

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More ways to get help with this program

2. Determine your eligibility

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3. What you need to include

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4. How to apply

Here are your options.

More ways to get help with this program

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