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Money for heat and utility expenses

Home Energy Assistance Program (HEAP) | NYC Human Resources Administration (HRA), NYS Office of Temporary and Disability Assistance (OTDA)

How it works

The Home Energy Assistance Program (HEAP) helps cover heating and cooling costs and prevent utility shutoffs.

HEAP pays for fuel, utilities, and heating and cooling equipment repairs or replacement. Payments go directly to your utility company or energy provider. You can get HEAP even if utilities are included in your rent.

The HEAP program has several parts:

Regular Benefit What: A one-time benefit for income-eligible households to help cover heating costs

When: Applications for the 2026-2027 Regular HEAP benefit opened November 2 — apply now

How to apply: Log in or create an account on ACCESS HRA
Emergency Benefit What: Helps you heat your home if you’re in a heat- or heat-related emergency and you have already used up the regular HEAP benefit. You can also get help relocating to temporary housing if your current living situation puts your health or safety at risk.

When: Applications for the 2026-2027 Emergency HEAP benefit will open January 4, 2027

How to apply: Visit or call your local HEAP office to apply
Heating Equipment Repair & Replacement (HERR) Benefit What: Helps income-eligible homeowners of all ages repair or replace furnace, boiler, and other essential heating equipment

When: Applications for the 2026-2027 HERR benefit opened October 1 — apply now

How to apply: Call the DSS One helpline (718-557-1399)
Clean and Tune Benefit What: Income-eligible homeowners can get one heating tune-up in preparation for winter — may include minor repairs, chimney cleaning, or installation of carbon monoxide detectors or programmable thermostats

When: Applications for the 2026-2027 Clean and Tune benefit opened October 1 — apply now

How to apply: Call the DSS One helpline (718-557-1399)
Cooling Assistance Benefit What: Helps income-eligible households buy and install an air conditioner or fan

When: Applications are currently closed

How to apply: Log in or create an account on ACCESS HRA

 


Get help

Visit the website

Visit the OTDA website for HEAP to learn more about this program.

Call 311

Ask for help with the Home Energy Assistance Program.

Call HEAP

Call 718-557-1399 for help with HEAP.


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Last Updated November 2, 2026

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